Carolyn Hillegass
CEO and Executive CoachThe Outcomes Coach (Outcomes Consulting Group, LLC) d/b/a The Outcomes Coach
Skills
About
I am a strategic business leader and ICF-Certified Executive Coach (PCC) with 25+ years of leadership experience guiding high-performing teams through complex challenges while driving sustainable growth and value across healthcare, life sciences, technology, and emerging business sectors. In my coaching and consulting practice, I focus on helping healthcare and life sciences professionals, teams and organizations amplify their unique strengths, experiences, and capabilities, activate untapped potential, make meaningful shifts, and achieve measurable outcomes. I am passionate about driving innovation in healthcare and advocate for improving patients' access to quality care. I am passionate about advancing healthcare innovation. I believe successful transformation requires shared purpose, clear vision, strong collaboration, and the courage to take bold action that improves patient outcomes. I live just north of Charleston, SC. I'm married to my high school sweetheart and we have two daughters. I enjoy being with family and friends, and spending time at the beach. I play golf whenever I can and also enjoy NASCAR and country music.
Carolyn Hillegass
Published content

expert panel
Healthcare affordability remains one of the most persistent and complex challenges facing policymakers, providers and employers today. While coverage rates have improved in recent years, being insured does not always translate into affordable access. High deductibles, co-pays and other out-of-pocket expenses continue to create financial strain, particularly for lower-income and vulnerable populations who may technically have coverage but still struggle to use it. A Harvard analysis of rising health insurance premiums highlights how costs continue to increase for many Americans, particularly as enhanced subsidies expire, forcing more individuals to shoulder higher financial burdens. This dynamic not only limits access to timely care but also contributes to a cycle of delayed treatment and escalating healthcare spending. The challenge, then, is not simply reducing costs, but doing so in a way that improves access, maintains actuarial balance and avoids shifting financial burdens elsewhere. Insights from the Senior Executive Healthcare Think Tank—a curated group of leaders across patient experience, policy, workforce strategy and health technology—offer a nuanced view of how targeted reforms can do exactly that: deliver affordability where it is needed most without creating unintended consequences across the healthcare ecosystem.
Company details
The Outcomes Coach (Outcomes Consulting Group, LLC) d/b/a The Outcomes Coach
Company bio
Outcomes Consulting Group, LLC d/b/a The Outcomes Coach, is a boutique firm specializing in Executive Coaching, Leadership Development, Growth Strategy Consulting, and Fractional Leadership for the healthcare and life sciences sectors. We partner with individuals, leaders, scientists, c-suite executives, teams, and organizations who are committed to improving human health. We help them navigate today, transform tomorrow and achieve their wildly important goals with extraordinary impact.