Person

Daryl Travis

Founder & ChairmanBrandtrust

Chicago, IL

Skills

Branding
Customer Experience
Consulting

About

A trusted advisor to many of the largest and best brands in the world, Daryl Travis is a rare breed of author, thought leader and highly regarded consultant. His first book Emotional Branding pioneered the idea that brands are largely about feelings not facts. As Founder and Chairman of Brandtrust, his teams apply social and behavioral science to reveal deeper human truths that solve complex brand, innovation and customer experience challenges for many global brands. He could be described as a professor, detective, journalist, psychologist and writer all rolled into one. A colorful and engaging storyteller, Daryl speaks frequently on the power of human truths to change everything including how you think about your customers and your business. He explains how research can lead us astray or help us to gain a competitive edge. “Most research discloses what happens,” he says. “However, it often fails to reveal why it happens or the underlying emotional drivers that are critical in creating an effective strategy.” Daryl’s guiding mantra is The NINA Principle®: No Insight—No Advantage®. Passionate about learning and understanding more about how people think, Daryl is always reading a new book—more than one hundred each year. His voracious reading helps leverage recent breakthroughs in the social sciences to improve the consumer research process, tapping into the deeper underlying emotions and nonconscious motivations critical to revealing insights. Daryl and his wife Donnita extend his continuous learning passion as active members of Chicago’s philanthropic community, volunteering time and resources to support education and literacy programs for underprivileged children throughout the city.

Published content

B2B Advice: Ways Emotional Branding Is Reshaping Marketing

article

B2B brands are adopting storytelling and emotional branding strategies once reserved for consumer marketing—building deeper trust, loyalty, and relevance in a crowded marketplace. Members of the Senior Executive CMO Think Tank share which brands are getting it right and how others can follow their lead.

Think Global, Act Local: Proven Ways Brands Win in International Markets

article

Global brands are rethinking their marketing strategies, moving beyond simple localization to a more immersive, consumer-led approach. Instead of dictating trends, they listen, adapt and co-create with local audiences. Members of the CMO Think Tank share insights on how leading brands are blending global strategy with local nuance to win in diverse markets.

Smarter, Faster, More Effective Immediately: Use Automation for Marketing

article

Marketing automation is no longer a luxury—it’s a necessity. With artificial intelligence (AI)-powered tools revolutionizing everything from customer segmentation to content personalization, the industry is changing faster than ever. In this article, members of the CMO Think Tank share insights on the most impactful marketing automation tools and how businesses can leverage them to drive efficiency, engagement and return on investment (ROI).

Company details

Brandtrust

Company bio

Brandtrust is a leading brand consultancy to many types of brands offering them a more human way to grow their brands and create meaningful change. From research that unlocks customers’ nonconscious drivers to strategic planning and activation services, we infuse Human Truth into brand building, innovation, experience, behavior, and internal culture challenges.

Industry

Marketing & Advertising