Skills
About
Nicole Cable is a transformative Chief People & Experience Officer and founder of her own human experience consultancy, bringing more than two decades of executive leadership across healthcare, hospitality, and customer-centric organizations. She blends strategic HR expertise with deep knowledge in patient experience, culture strategy, and measurement to help organizations improve outcomes for both the people they serve and the people they employ. Known for building high-performing cultures and human-centered operating models, Nicole has led large-scale change initiatives, operational turnarounds, IPO readiness, and award-winning employee and customer experience programs. She has also partnered with venture capital and private equity groups to build scalable people systems, strengthen governance, and align talent strategy with enterprise-level growth and investment goals. Her work spans talent strategy, DEI, compliance, learning & development, and experience innovation—always grounded in empathy, accountability, and results. A sought-after voice in the industry, Nicole serves on national and global boards, advises C-suites, and contributes thought leadership to Becker’s Healthcare, The Beryl Institute, the Forbes Human Resources Council, CX Network, and Health Affairs. She also serves as an executive leadership coach for the Georgetown University McDonough School of Business, guiding EMBA and MBA students as they develop their leadership identity and strategic impact. Passionate about psychological safety, trust, and the future of human experience, Nicole is dedicated to creating environments where people feel seen, supported, and inspired to do their best work.
Nicole Cable
Published content

expert panel
Skills-based hiring is rapidly becoming a core talent strategy as employers seek agility, speed and access to broader candidate pools in an era defined by AI, automation and constant reskilling. Yet despite this shift, formal degree requirements remain embedded in many job descriptions, often by default rather than design. A Harvard Business School study on degree requirements and middle-skill jobs found that employers frequently require degrees for roles that previously did not need them, limiting access to capable workers without improving performance outcomes. Meanwhile, LinkedIn research reports that skills-based hiring can expand candidate pools by as much as 10 times while improving diversity and retention when implemented thoughtfully. The question facing leaders is not whether skills matter—they do—but whether degrees still serve a meaningful screening purpose, and what happens when organizations overcorrect in either direction. Members of the Senior Executive HR Think Tank—a curated group of senior HR leaders and practitioners—are grappling with this tension firsthand. Their collective experience spans talent acquisition, employee experience, DEI, workforce transformation and the application of AI in HR, giving them a front-row view into how hiring practices shape organizational performance and opportunity. Below, they weigh in on this debate and provide actionable tips for leaders working to find the best talent.

expert panel
In today’s workplace, burnout and disengagement have quietly become strategic business risks rather than isolated wellness concerns. The term quiet cracking—a state of gradual disengagement, mounting pressure and declining performance—has gained traction among HR and organizational leaders as a metric that precedes burnout and attrition. According to recent research, nearly half of employees globally report feeling burned out at work, highlighting the urgency of proactive measures for leaders and HR teams alike. The Senior Executive HR Think Tank—a curated group of experts in employee experience, talent acquisition, DEI, performance management and the evolving role of data and analytics in HR—note that tracking quiet cracking requires metrics and feedback loops that bridge sentiment, behavior and organizational performance. Below, they share how they are operationalizing well-being indicators, turning early signals into strategic interventions and equipping leaders to act before cracks widen into burnout or loss of talent.

expert panel
Longer job searches. Résumés increasingly written—or optimized—by artificial intelligence. AI-driven screening tools have contributed to skyrocketing application volumes while also increasing the risk of qualified candidates being filtered out prematurely, especially as generative AI fuels résumé inflation and keyword stuffing. At the same time, new AI-driven hiring platforms, credentials and even proposed job marketplaces from technology leaders promise to “fix” what’s broken in talent acquisition. For senior HR and business leaders, the question is no longer whether AI will influence hiring, but how much trust organizations should place in these tools—and at what cost. Members of the Senior Executive HR Think Tank have experience across industries in talent acquisition, employee experience, DEI, workforce analytics and the responsible use of AI in HR. Their experience reveals a consistent truth: AI can unlock measurable value, but only when paired with strong governance and human judgment. Below, they expand further on the issues at hand for HR professionals today and weigh in on whether AI-driven hiring platforms and credentialing systems are solving real problems—or simply shifting complexity to a new layer of the process.

expert panel
Scaling a business is exhilarating—but growth also brings complexity, risk and human dynamics that demand more than the founder’s personal attention can often provide. As your workforce grows and evolves, so do compliance obligations, training demands and cultural expectations. And with 59% of employees now expecting HR to be accessible around the clock, at some point, the business’s most important asset—its people—becomes its greatest risk, unless supported by dedicated HR infrastructure and leadership. That’s when informal approaches give way to intentional, scalable human resources strategies. The question is: When exactly should that transition happen—and what should you look for? The members of the Senior Executive HR Think Tank, a curated group of experts specializing in employee experience, talent acquisition, DEI, performance management and the role of AI in HR, share the key signals that arise when it’s time to build out your company’s HR capabilities, as well as practical guidance and the foundational HR competencies needed to support a growing company.
Company details
Blue Zones Health
Company bio
Empowering everyone, everywhere to live better, longer™ Blue Zones™ Health combines the lessons from the world’s longest-lived people with specially certified primary care physicians to treat the underlying cause of disease, thus reducing dependence on medications and surgery. Our evidence and well published approach can be free to those covered by our 15 contracted health plans.
