Skills
About
I am an IT professional with 20 years of industry experience and a Senior Member of IEEE, recognized for significant contributions to the computer engineering profession. My background spans software engineering, solution architecture, business analysis, and product management across multiple domains including banking, finance, transportation, telecom, consumer goods, publishing, and healthcare. I hold multiple industry certifications, including Oracle Certified Java Professional, AWS Certified Solutions Architect – Associate, and SAFe Certified Product Owner/Product Manager. My career began in 2006 as a Software Engineer, where I worked extensively as a Java/J2EE developer for clients such as Morgan Stanley, BNSF, NYK Logistics, Cisco, GIA, and McGraw Hill. I specialized in building middleware business services using Core Java, JSP, Servlets, HTML, JavaScript, SOAP/REST services, and frameworks like Struts, Spring, Hibernate, and JUnit. From 2016 to 2020, I served as a Business Analyst / Solution Architect at Comcast, focusing on analyzing complex business problems and designing scalable solutions. My responsibilities included requirements gathering, impact assessment, code analysis, defining service interfaces, cross‑system data mapping, HLD/LLD documentation, UML modeling, story onboarding, and supporting development and QA teams. My technical strengths during this period included enterprise web services, AWS, and Kafka. In 2020, I transitioned into a Technical Product Owner role for a major healthcare organization. I led product backlog creation and prioritization, PI planning, feature and user story development, dependency resolution, acceptance criteria definition, incident/defect management, test case review, and release planning. In 2023, I was promoted to Product Manager, where I currently lead product strategy and delivery within the hospital Telehealth domain, driving impactful digital solutions that enhance patient care and operational efficiency.
Vikas Gupta
Published content
expert panel
Healthcare leaders are constantly being asked to do more: adopt new technology, improve efficiency, expand access and deliver better outcomes. But what if the better question is what they should stop doing, rethink or redesign?Members of the Senior Executive Healthcare Think Tank are challenging leaders to look beyond the usual measures of progress. Their perspectives examine whether healthcare processes are designed around patients, whether technology is actually reducing burden, whether clinicians are spending time on work that matters and whether organizations are willing to question structures and practices that no longer serve their purpose.Taken together, their answers make a compelling case for a different approach to healthcare leadership: Before asking how to do more, ask what is worth doing at all. Below, they offer up 11 questions they think healthcare leaders need to be asking, and how those questions could fundamentally improve care.