Charles Stanton

expert panel

Values-based marketing can create a meaningful connection between a brand and its audience, building longer-term loyalty than simple price- or product-forward messaging. But it’s not necessarily a slam-dunk strategy: Americans are evenly divided on whether companies making public statements about political or social issues is important to them. And when companies weigh in on social causes or emotionally charged issues, the message itself is only part of what people are evaluating. Audiences are also asking whether the brand’s position feels credible—and whether the company has earned the right to speak.Once a brand does choose to engage in values-based marketing, credibility becomes critical. Recent consumer research found that, across age cohorts, Americans consider honesty to be the most important brand value; simply taking a stand carries less weight. For marketing leaders, that raises an important question: Is the company expressing a value it demonstrably lives by or simply borrowing the language of a cause?So how can CMOs recognize when values-based marketing is crossing into performative compassion, and how can they ensure their messaging remains credible and ethical? Below, members of the Senior Executive CMO Think Tank share the warning signs to watch for and how to approach cause-related marketing with greater care.

expert panel

AI has become deeply embedded in day-to-day work, but the productivity payoff isn’t automatic. A 2026 Stanford survey of global executives found that about 70% of firms are actively using AI, yet the same survey found more than 80% of firms reported no impact on productivity over the previous three years. For marketing leaders under constant pressure to leverage AI to move faster and accomplish more, that gap is troubling enough. But they also have to navigate an additional challenge: keeping AI from diluting or damaging their brand’s voice.Efficiency isn’t just about producing something faster. Especially when it comes to marketing, AI should free people to spend more time on work that benefits from human judgment, creativity and connection. That’s an outcome that aligns with what workers themselves say they want from workplace AI: a collaborative relationship where they retain agency and oversight, rather than having AI encroach on the parts of their work that require human judgment.Members of the Senior Executive CMO Think Tank are experienced marketing leaders with expertise spanning brand storytelling, digital advertising, customer engagement, influencer marketing and the growing role of AI in marketing. Here, they discuss ways marketing teams can inadvertently create more friction with AI and share practical approaches for using the technology to make work simpler, clearer and more valuable instead.

expert panel

expert panel

For CMOs and agency leaders, a lean team may no longer be a temporary state—a rough quarter or short hiring freeze—but the new normal. Many organizations are remaining cautious about adding headcount, and the broader U.S. labor market continues to reflect a “low-hire, low-fire” environment in which employers are holding teams relatively steady rather than expanding quickly.At the same time, the demands placed on marketing teams haven’t become any lighter. CMOs are still expected to support growth, strengthen customer relationships, build brands and keep pace with rapidly changing technology. And many marketing leaders are being asked to do all this not only with small teams but also with limited funds. In Gartner’s 2026 CMO Spend Survey, 56% of respondents said their budgets aren’t big enough to fully deliver on 2026 strategies, and 54% reported insufficient resources.  That combination—small teams and tight budgets—leaves marketing and agency leaders with an important question: When capacity is limited, which work truly deserves the team’s attention? The answer can’t simply be to squeeze more activity out of fewer people. When additional hires may or may not be coming, effective prioritization means making deliberate trade-offs, protecting the work that creates the most value, and getting comfortable with leaving some worthwhile ideas undone.Members of the Senior Executive CMO Think Tank are a curated group of experienced marketing leaders with expertise in brand storytelling, digital advertising, customer engagement and leading lean teams. Here, they share lessons CMOs and agency leaders can use to set sharper priorities, make better use of limited capacity, and keep lean teams focused when future hiring remains uncertain.