Dhyey Mavani

expert panel

The AI industry has been celebrating increasingly capable demonstrations: a model beats a benchmark, an autonomous vehicle completes a route, an AI agent handles a task that once required a person. But a successful demonstration answers only one question: Can the technology work?Commercialization demands much harder answers: Can it work every day? What happens when it fails? Who is responsible? Can the surrounding operation absorb those failures? And do the economics still work when real customers are paying for the result? Nevada’s recent approval of robotaxi networks for Tesla, Waymo and Uber opens the door to thousands of autonomous vehicles operating commercially, and brings those questions into sharp focus.Members of the Senior Executive AI Think Tank bring perspectives from machine learning, enterprise technology, product management, data architecture, financial services, infrastructure, healthcare and design to this next stage of the AI conversation. Below, they examine what it takes to move beyond a working model and build a system that can withstand real-world complexity—from managing failures and infrastructure to earning regulatory and public trust, establishing accountability and making the economics work at scale.

expert panel

For many executives, AI has already become part of the daily workflow. They use it to summarize reports, find information, draft emails and work through routine tasks. But familiarity with the tools can create a false sense of fluency—and make it harder to recognize the gap between using AI and knowing how to use it strategically.Microsoft research involving thousands of knowledge workers found that generative AI can reduce time spent on tasks such as writing, information retrieval and summarization. But those individual productivity gains do not automatically translate into changes in how organizations make decisions or operate. Research from McKinsey similarly finds that while AI adoption is widespread, most organizations are still struggling to turn it into significant enterprise-level impact.The challenge, then, is not simply getting leaders to use AI more. It is learning to recognize where AI can change the work itself—and developing the judgment to know when, where and how to make that change.So what does genuine AI fluency look like at the leadership level? Members of the Senior Executive AI Think Tank approach that question from different vantage points, spanning enterprise technology, research, finance, retail, design and AI implementation. Their experiences offer a closer look at what happens when leaders move beyond individual productivity and begin applying AI to decisions, workflows, business systems and organizational strategy.

expert panel

The race to make AI indispensable in everyday life may have found its most compelling use case: health. As Google expands Gemini-powered health coaching capabilities and AI becomes increasingly embedded in wearables, smartphones and wellness platforms, the prospect of a 24/7 personalized health assistant is moving from science fiction to consumer reality.Members of the Senior Executive AI Think Tank believe AI health assistants possess characteristics few other AI applications can match: continuous engagement, highly personal relevance and the ability to influence daily behavior. Their optimism, however, comes with significant caveats.According to a Nature Digital Medicine analysis of large language models in healthcare, AI systems are advancing rapidly across clinical and consumer health applications, but researchers argue that stronger oversight, transparency and governance are necessary to ensure safe and responsible deployment.Think Tank members largely agree that AI health assistants have the potential to become the first truly mainstream consumer AI product, but they also emphasize that widespread adoption will depend on getting the safeguards right. Their insights reveal where the greatest opportunities lie, where the biggest risks remain and what organizations must do to build systems worthy of users' trust.

expert panel

Artificial intelligence remains one of the most consequential forces reshaping business, yet many organizations still struggle to distinguish meaningful breakthroughs from attention-grabbing headlines. While public discussion often centers on increasingly powerful models, digital assistants and speculation about artificial general intelligence, many enterprise leaders are discovering that the most transformative AI developments occur behind the scenes.Ask 10 AI experts what will matter most a year from now, and you might expect 10 different answers. Instead, members of the Senior Executive AI Think Tank—a curated group of experts specializing in machine learning, generative AI and enterprise AI applications—arrived at a strikingly similar conclusion: The biggest opportunities—and risks—aren't tied to the next model release. Across industries, they point to the infrastructure that makes AI useful in practice, from governance and security to evaluation, trust and workflow integration. At the same time, many are skeptical of some of today's loudest predictions, particularly around fully autonomous agents replacing human judgment at scale.As recent research from McKinsey suggests, organizations are increasingly finding that AI success depends less on access to cutting-edge models and more on the ability to operationalize them effectively. The experts featured here—those on the front lines of AI innovation—share the developments they believe leaders are underestimating, the trends they think are overhyped and where executives should be investing now to create lasting competitive advantage.

expert panel

As multimodal AI moves rapidly from novelty to baseline expectation, companies are confronting a deeper challenge than simply adding new features. Users increasingly expect software to understand text, voice, images and video simultaneously, while preserving context seamlessly across every interaction. That shift is forcing organizations to rethink how products are designed, architected and differentiated.Members of the Senior Executive AI Think Tank say the next era of product competition will center less on standalone AI capabilities and more on orchestration, workflow intelligence and trust. Their insights arrive as major technology companies race to integrate multimodal capabilities into mainstream applications. Multimodal systems capable of understanding and generating across formats are becoming foundational to enterprise software strategy. At the same time, organizations are discovering that simply embedding AI into existing workflows does not automatically create better user experiences.Instead, experts argue, multimodal AI is changing the very definition of interface design. Products are evolving from static tools into adaptive systems that anticipate intent, reduce friction and collaborate more naturally with users. The insights that follow explore why multimodal AI is forcing companies to rethink everything from UX design and workflow orchestration to trust, memory and product differentiation—and what leaders must do now to stay competitive.

expert panel

As artificial intelligence moves from experimentation to enterprise-wide deployment, many organizations are discovering a hard truth: Traditional metrics fail to capture real AI impact. Tracking pilots, usage rates or cost savings may signal progress, but they rarely reveal whether AI is fundamentally improving how a business operates. Members of the Senior Executive AI Think Tank—a curated group of leaders specializing in machine learning, generative AI and enterprise transformation—argue that success requires a more rigorous, outcome-driven framework. According to a recent Forbes analysis on scaling AI adoption across enterprise systems, only a small percentage of organizations successfully translate AI experimentation into measurable business value at scale. To move forward, boards and CEOs must rethink what success looks like. The following perspectives outline the KPIs that matter most—not as isolated metrics, but as signals of whether AI is delivering sustained, enterprise-level value.