Skills
About
With over 16 years of leadership in transforming the Caribbean business landscape, I have developed a unique global perspective that drives my work in AI strategy, cloud computing, and digital transformation. As the Chairman of the Global Services Skills Board (GSSB) and a Board Member at the Business Process Industry Association of Jamaica, I am committed to steering the future of technology and customer experience in industries like hospitality, entertainment, fintech, and beyond. My journey, from Berlin to the Caribbean, has allowed me to blend international insights from working with companies such as Universal Music, Ernst & Young, and Arthur Andersen, with a deep understanding of the regional business environment. This combination enables me to provide innovative AI-driven solutions that not only optimize operations but redefine customer experiences. As Co-Founder and CEO of Knightfox App Design Ltd., I lead initiatives in AI automation, SaaS, and cloud computing that empower businesses to scale and innovate. My passion for AI is also reflected in my speaking engagements and published works, where I share insights on how AI and cloud solutions are transforming industries. Notable features of my work include articles published in: Harnessing Technology Efficiency: BPO May Lead Jobs, Not Fewer - Jamaica Observer AI: How is it Transforming Business Process Outsourcing for Unprecedented Growth? - IDB Key Areas of Expertise: AI Strategy & Automation Customer Experience Innovation SaaS and Cloud-Based Transformation Digital Transformation in Hospitality, Entertainment, and Fintech Beyond my career, I am an avid kite-surfer and a lifelong learner with a keen interest in contemporary geopolitics.
Egbert von Frankenberg
Published content
article
As artificial intelligence (AI) continues to disrupt creative and technological fields, questions surrounding intellectual property (IP) rights become more complex. Who owns AI-generated content? How should businesses and policymakers adapt? In this follow-up to our exploration of AI and IP law, additional members of the AI Think Tank weigh in on the challenges and complex legal landscape of artificial intelligence and intellectual property.
Company details
Knightfox App Design Ltd.
Company bio
Our boutique-style consultancy is dedicated to driving efficiency and innovation through AI-powered solutions, automation, and advanced technology strategies. We specialize in AI-driven transformation, leveraging machine learning, natural language processing, and automation to enhance customer engagement, optimize operations, and create competitive advantages. For startups and SMEs, we simplify AI adoption, helping businesses integrate AI-powered chatbots, predictive analytics, and intelligent automation to scale efficiently. Our enterprise solutions focus on AI-driven process optimization, contact center automation, and data intelligence, ensuring seamless adaptation to evolving market demands while reducing costs and improving operational efficiency. We incorporate AI-powered market insights, competitive analysis, and predictive modeling to ensure scalability, security, and peak performance. Whether developing AI-enhanced mobile applications, optimizing emerging digital platforms, or providing AI strategy consultation, our expertise in artificial intelligence and automation will future-proof your business, unlocking new growth opportunities and long-term success.