Skills
About
Over the past two decades, I’ve contributed to transformative IT initiatives across India, the UK, and the US, working with Fortune 500 clients to build, modernize, and optimize complex systems that drive business and operational excellence. My journey began in Management Information Systems (MIS), where I developed a deep appreciation for the power of data-driven decision-making. From there, I expanded my expertise into Supply Chain Management, Retail Store Systems, HR People Systems, and Warehouse Management — gaining a holistic understanding of enterprise operations and the critical role of technology in driving efficiency and growth. Over the last decade, I transitioned my focus to Healthcare IT, specializing in Pega PRPC architecture and administration, emphasizing system modernization, security, and performance optimization. My work in legacy system modernization, DevSecOps implementation, cloud migration, and AI/ML-driven automation has enabled healthcare organizations to streamline operations, strengthen security, and improve patient outcomes through more efficient, reliable, and scalable technology solutions. To me, technology has always been about solving real-world problems—building resilient systems, fostering innovation, and empowering organizations to serve their communities more effectively. As the landscape evolves, I remain committed to exploring new frontiers in Healthcare IT, DevSecOps, and AI to drive meaningful, lasting change. Beyond technical expertise, I am passionate about mentorship, collaboration, and community engagement. As a Senior Member of IEEE, a Forbes Technology Council Member, and an active contributor to BCS, ACM, and ADPList, I enjoy sharing knowledge and fostering professional growth. I have had the opportunity to author industry articles, contribute to research papers, and speak at international conferences, discussing Healthcare IT modernization, DevSecOps best practices, and AI-driven enterprise solutions. My experience judging expert panels and participating in industry forums allows me to stay at the forefront of emerging trends and best practices. My goal is to continue driving technology-driven healthcare solutions, leveraging secure, scalable, and efficient systems while mentoring the next generation of professionals in the field.
Harikrishnan Muthukrishnan
Published content
expert panel
The promise of artificial intelligence to revolutionize diagnostic medicine—from imaging and pathology to conversational symptom triage—has never been more real. But as the momentum grows, so does the need for rigor. The Senior Executive Healthcare Think Tank, a multidisciplinary group of leaders with expertise in patient experience, workforce strategy, health equity, policy, quality and technology adoption, cautions that deploying AI diagnostics requires more than clever algorithms. It demands structured validation, transparency and regulatory awareness. Recent moves by the U.S. Food and Drug Administration (FDA) illustrate how seriously regulators take this need. In January 2025, the agency issued far-reaching draft guidance aimed at managing “AI-enabled devices throughout the device’s Total Product Life Cycle.” As AI-enabled diagnostic tools become more common, companies must reconcile speed of innovation with accountability and patient safety—or risk undermining trust, quality and compliance. Below, Think Tank members map a set of practical, tested strategies to balance innovation and validation, offering readers actionable pathways to integrate AI safely and effectively into diagnostic practice.
Company details
BCBS FLORIDA
Company bio
Florida Blue introduced the first Blue plan to Floridians in 1944, enabling access to quality, affordable care. Over the course of 80 years, Florida Blue has built a new world of healthcare resources. Today, our mission-driven, not-for-profit model continually puts innovation to work for nearly 6 million members. In our pursuit of delivering high-quality, affordable care to all, Florida Blue has become the largest single-state provider of individual marketplace plans in the country. In 2006, Florida Blue became the first insurer to establish Florida Blue Centers, where members could speak directly with experts about their health. Over the last two decades, Florida Blue has addressed critical health inequities among at-risk communities in partnership with our partners and through the Florida Blue Foundation — the state’s largest health-focused philanthropic organization.