Nicole Cable's avatarPerson

Nicole Cable

Chief People and Experience OfficerC3 Health

Miami, FL

Skills

Human Resources
Executive Leadership
Customer Experience

About

Nicole Cable is a transformative Chief People & Experience Officer and founder of her own human experience consultancy, bringing more than two decades of executive leadership across healthcare, hospitality, and customer-centric organizations. She blends strategic HR expertise with deep knowledge in patient experience, culture strategy, and measurement to help organizations improve outcomes for both the people they serve and the people they employ. Known for building high-performing cultures and human-centered operating models, Nicole has led large-scale change initiatives, operational turnarounds, IPO readiness, and award-winning employee and customer experience programs. She has also partnered with venture capital and private equity groups to build scalable people systems, strengthen governance, and align talent strategy with enterprise-level growth and investment goals. Her work spans talent strategy, DEI, compliance, learning & development, and experience innovation—always grounded in empathy, accountability, and results. A sought-after voice in the industry, Nicole serves on national and global boards, advises C-suites, and contributes thought leadership to Becker’s Healthcare, The Beryl Institute, the Forbes Human Resources Council, CX Network, and Health Affairs. She also serves as an executive leadership coach for the Georgetown University McDonough School of Business, guiding EMBA and MBA students as they develop their leadership identity and strategic impact. Passionate about psychological safety, trust, and the future of human experience, Nicole is dedicated to creating environments where people feel seen, supported, and inspired to do their best work.

Published content

How to Stay Accountable When You Work for Yourself

expert panel

Solopreneurs can replace the accountability of a traditional workplace with measurable goals, outside support, regular reviews and systems designed to make commitments harder to ignore. Insights from members of the Senior Executive HR Think Tank show how independent professionals can stay focused without becoming their own worst boss.Working without a manager offers greater freedom, but it also removes many of the structures that make follow-through easier. No supervisor is checking deadlines, no colleague is flagging a missed commitment and no team meeting is prompting a progress update.That makes self-accountability less about having extraordinary discipline and more about deliberately building the structures that a workplace would normally provide. Members of the Senior Executive HR Think Tank bring perspectives spanning organizational psychology, leadership, recruiting, culture and career development to the question of how independent professionals can create those structures for themselves.Recent Gallup research reinforces the importance of the issue: In a survey, creating accountability ranked as the lowest-rated of seven leadership competencies, with just 46% of leaders rating themselves "exceptional or outstanding" at holding people responsible for exceptional performance. If accountability can be difficult even inside organizations with managers and teams, solopreneurs have even more reason to intentionally design it into their work.The experts suggest several ways to do that, from building a personal support network and creating financial consequences to making goals public, tracking measurable outcomes and protecting time for meaningful work.

AI In Hiring: Where Automation Should Stop, and Humans Begin

expert panel

As AI takes on more recruiting tasks, HR leaders must decide where automation should stop, and human accountability should begin. Members of the Senior Executive HR Think Tank explain when candidates deserve human judgment, communication, transparency and a meaningful opportunity to challenge an automated decision.Hiring has always involved a tension between efficiency and humanity, but artificial intelligence is pushing that tension into new territory. AI can now help screen resumes, identify candidates, generate job descriptions and automate communication. According to LinkedIn's 2025 Future of Recruiting report, 37% of recruiting organizations are actively integrating or experimenting with generative AI, while 73% of talent-acquisition professionals say AI will change the way organizations hire.That makes the question less about whether companies should use AI and more about where responsibility belongs when technology affects someone's opportunity. Members of the Senior Executive HR Think Tank bring perspectives spanning talent acquisition, organizational leadership, career coaching, workplace culture and HR technology.Across their responses, one principle emerges: AI can take on more of the process, but companies cannot automate accountability.

How to Make Your Skills Portable in a Changing Workforce

expert panel

Job stability can provide more than a paycheck. Members of the Senior Executive HR Think Tank explain how employees can use secure roles to develop portable skills, expertise, relationships and career options before they need them.A stable job can create a false sense of permanence. Employees may have a dependable salary, established responsibilities and a clear place in the organization, yet none of that guarantees the role will exist indefinitely.That makes career development more than a retention strategy. It can also be a form of career risk management.The Senior Executive HR Think Tank offers a consistent message: Employees should use periods of stability to build capabilities that remain valuable even when their current positions do not.The need is becoming more pressing as the skills required to perform many jobs continue to change. The World Economic Forum's Future of Jobs Report 2025 finds that employers expect 39% of workers' core skills to change by 2030, while creative thinking, resilience, flexibility and agility remain among the skills expected to grow in importance.For employees, that means the best time to prepare for a career transition may be long before one becomes necessary.

Beyond Wellness Perks: How To Design a Mentally Healthy Workplace

expert panel

Mental health at work cannot be addressed through benefits alone. Members of the Senior Executive HR Think Tank explain how leaders can design workloads, management practices, autonomy, psychological safety and workplace systems to support sustainable performance.Workplace mental health is increasingly recognized as a business and organizational design issue—not simply an employee benefit. SHRM's 2026 research found that stress and anxiety remain significant concerns among U.S. workers, while companies continue to wrestle with employee burnout and the underuse of mental health benefits.That raises a more fundamental question: What if organizations stopped asking employees to cope better with unhealthy conditions and instead examined the conditions themselves? Members of the Senior Executive HR Think Tank bring expertise in psychology, HR, organizational design, leadership, culture and workforce strategy to that question.Their answers point toward a common idea: A mentally healthy workplace is not created by adding another program to the benefits portfolio. It is created by deliberately designing work so people can perform without continually sacrificing their psychological well-being.

How to Build Diverse Leadership Pipelines That Expand Opportunity

expert panel

Members of the Senior Executive HR Think Tank share practical strategies for creating leadership pipelines that uncover overlooked talent, reduce bias and develop future leaders through intentional systems rather than chance.Organizations have spent years discussing diversity in leadership, yet many continue to see the same patterns at the executive level. A McKinsey & Company Women in the Workplace study shows that progress remains uneven, with women and other underrepresented groups still facing barriers to advancement and career-building opportunities.Too often, succession planning begins only after leadership vacancies arise, limiting organizations to candidates who have already received the greatest visibility and access. Members of the Senior Executive HR Think Tank say stronger leadership pipelines require a different approach: examining the systems that identify, develop and advance talent long before promotion decisions are made. Their insights show that equitable pipelines are not about lowering standards, but about creating fairer pathways for talented people to demonstrate their potential.

Purpose Is Becoming the New Competitive Advantage at Work

expert panel

As AI reshapes daily work and engagement hits historic lows, members of the Senior Executive HR Think Tank explain why purpose—not perks or productivity alone—is emerging as the defining competitive advantage for organizations competing to attract, retain and inspire talent.Work is changing faster than most organizations can keep up with. Roles are shifting, AI is taking over entire categories of tasks, and employee engagement is stuck near record lows. Amid all this, one quieter question is emerging as the key difference-maker between organizations that keep their best people and those that lose them: Why does this work matter?Members of the Senior Executive HR Think Tank, a curated group of experts specializing in human resources, agree that purpose is no longer a soft concern to address after salary negotiations. It is becoming the new point of distinction once pay, benefits and flexibility become table stakes.The numbers back them up. Only 31% of employees in the U.S. and Canada region were actively engaged as of early 2026, according to Gallup’s State of the Global Workplace report. While engagement has many causes, leaders increasingly point to a lack of connection between day-to-day work and organizational purpose as one of the biggest contributors.

Company details

C3 Health

Company bio

C3 Health partners with healthcare organizations to deliver integrated care solutions that improve patient outcomes, strengthen financial performance, and support consistent, high-quality care across the entire care cycle. By combining clinical services, care coordination, and data-driven support, C3 Health helps providers extend care beyond the visit by enhancing patient engagement while reducing operational strain.

Industry

Hospital & Health Care

Area of focus

Health Care
B2B
B2C

Company size

501 - 1,000